A recent Deloitte survey revealed that most Medicaid beneficiaries have the technology and appetite for digital health. How can states and managed care organizations do more to engage them?
FINDINGS from the Deloitte 2018 Survey of US Health Care Consumers show that most adult Medicaid beneficiaries own mobile technologies, use them for a variety of health purposes, and are interested in trying new digital health applications in the future. One in five people in the United States are enrolled in Medicaid and a number of mobile apps on the market are designed to meet some of their diverse needs.1In this article, we discuss several of these apps and explore how states and Medicaid managed care organizations (MCOs) might use some of these features and functions for their Medicaid populations.