Usually, I’m the optimistic guy (or a serial optimist as some say), In this newsletter, however, I will emphasize perspectives of and from the healthcare professionals i.e. regarding the pandemic, from different angles that tend to be a bit more ‘dark’. Early last year I’ve written about some of the

For a long time,I have thought that healthcare was ‘broken’ given the many challenges we face from patients’ and professionals’ perspectives. I have been advocating for more involvement of the ‘end-user: the patient (their family and caretakers)have been in my articles and in my keynotes around the globe. Reshaping healthcare

The rise of telemedicine, the need to move care closer to communities and the likelihood of future viruses are changing the infrastructure of health care. But also how does the flow IN hospitals need to change to make sure they aren’t a dangerous place. We’ve seen patients stay away from clinics in (early) days