Everybody claims – or wants – to be customer centric, and company culture plays a major part in enabling that. Do you believe that it’s possibe to change an old school, hierarchical and process-driven culture into a customer centric one?…
Read more— Via https://www.statnews.com/2018/04/18/primary-care-disruptors-amazon/
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An interview with my friend Steven Van Belleghem,of nexxworks and thought leader on the transformation of customer relationships and the future of marketing Every excuse is good to interview the wonderful Steven Van Belleghem, but now that we are going on a fieldtrip…
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It’s the stuff disruptors dream of. A group of Seattle doctors and investors had a plan to revolutionize primary care by freeing themselves, and their patients, from the dictates of insurance. They would charge a monthly membership fee for delivering…
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The question is whether they indeed shelved it, or as they do for a couple of years, decide every year if this is the year they are going to engage with it, or not. Amazon Business, which sells bulk items…
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Interesting longread on a “FREE” model of dental care. Last December, we changed dental insurance. The new insurer included in its offering a set of “free” electric toothbrushes, the vibrating “sonic” kind called evocatively “Beam Brush.” One for each of…
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“If you went to bed last night as an industrial company, you’re going to wake up this morning as a software and analytics company.” Jeff Immelt, former CEO of General Electric The second wave of digitization is set to disrupt…
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Our organisations are generally bad at innovation. That’s because they are designed that way. Just as your body is designed to fight a common cold, most of our cultures protect the organisational DNA from any foreign antibodies. Add something new and it…
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Born during the Estonian EU Presidency of the EU Council in 2017, the Digital Health Society (DHS) movement aims to enable with the support of digital innovative solutions: Better health and wellbeing for EU citizens; Sustainable health and care systems;…
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Great blog by Bart de Witte. Aligns with our vision and mission to ‘use’ space health as a level of global health.It has always been thrilling to see how that Moonshot of JFK booster al kinds of other developments we…
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